Here you will find important information about the services we provide.
We reserve the right to make changes at any time without notice.
Access: A person of at least 18 years of age must be present during the entire
time period services are provided. A Creative Computers technician must be
granted full access to the equipment for service, your consent and
cooperation to enter your residence or business, a safe working
environment, working space and electrical power.
Appointments:
To change your appointment, please call our company at least 24 hours
before your scheduled time.
Data Backup:
While in most cases it is possible for us to rescue your data, it is
ultimately your responsibility to back-up the data, software, information
or other files stored on your computer disks and/or drives. You
acknowledge and agree that our company shall not be responsible
under any circumstance for any loss or corruption of data and/or
software.
Limitation to Service:
Our company reserves the right to deny services ordered and instead
refund any payment, wholly or in part, on the basis that the minimum
system requirements are not met, or the technical needs (including
wiring or overcoming physical or technical barriers) or other unusual or
extensive requirements or conditions determined to be beyond the
scope of our services. Equipment left in-shop will be considered
abandoned after 60 days without customer contact.
Payment:
Customer payment acknowledges return/receipt of equipment and
software CDs, and overall satisfaction with services provided. All
payments are due on completion of service.
Privacy:
Our company has put in place appropriate protective measures to
safeguard and secure the information we collect. The information
provided through this web site is used for intended purposes only,
including billing, reminders, scheduling, technical support, and web site
statistics. We do not share any personal information with other parties
unless required to do so by authorized law enforcement personnel. We
do not use or share personally identifiable information in ways unrelated
to our privacy policy.
Software:
It is your responsibility to provide your software CDs. Technicians are
authorized to use only properly licensed software.
Third Party Links: Our company website contains
links to third party web sites considered appropriate
and relevant. By using this website you understand and
agree that our company is not responsible for the
content of third party websites.
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